SAN FRANCISCO INTERNATIONAL AIRPORT BAG HYGIENE POLICY 3/15/13
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CONVEYOR BAG HYGIENE OVERVIEW
The Airport baggage handling systems transport passenger bags through security screening equipment
that requires bags be tracked throughout their journey from the checked baggage screening area input
conveyors out to the make-up carrousels. Although the baggage handling systems are built to handle
the current bag volumes, the systems have limitations and are susceptible to degraded performance if
certain basic baggage hygiene rules are not followed. Poor bag hygiene results in bag jams, degraded
system performance and even full system outages that affect not only the offender, but all users of the
system. In order to avoid these problems a set of simple baggage hygiene procedures must be
adhered to by everyone who will be using these systems. For this reason, both the TSA and SFO
Airport Authority is requesting that all airlines and baggage service companies reinforce with their front
line supervisors, ticket counter agents and ramp personnel the importance of following proper bag
hygiene procedures and that they go over the following rules that must be practiced at all times.
PASSENGER CHECK-IN PROCEDURES
At the time of passenger check-in, airline customer service agents are requested to ask the passengers
to do the following:
• Remove Straps – Loose straps must be removed from bags or the bags need to be placed in
tubs with all straps inside the tub.
• Remove Old Tags – All old bag tags including tear-off (bingo) tags, cruise ship tags and tour
tags need to be removed from bags.
• Stow Wheeled Bag Handles – Fully retract all bag handles and be sure they are locked in place.
If handle cannot be stowed, agent should place bag on the Oversize line.
• Duffle Bags and Backpacks – All duffle bags and backpacks shall be put into tubs. When tubs
are unavailable, Velcro or snap clasp together all duffel and backpack straps.
• Backpack Hip Supports – Backpack hip supports need to be folded back and tied down around
the backpack so that they do not extend out like wings.
• Remove Dangling Items – All loose ribbons, belts, chains, etc. must be removed or tucked
inside the bag. Utilize airline-provided ID tags as an alternative to bigger personal ID tags.
BAGGAGE CHARACTERISTICS
The table below lists the minimum and maximum baggage dimensions for standard and oversize
conveyor. Items that are larger than the Oversize Conveyor Maximum are considered to be non-
conveyable and must not be placed onto any conveyor, but shall be handled according to manual
oversize procedure. Bags 96” long or greater must be handled according to manual oversize
procedure. General Rule: If an item cannot be easily handled by one person it should not be put on a
conveyor. See the Prohibited Items section for further detail on non-conveyable items. Items that are
smaller than the Standard Conveyor Minimum shall be placed into tubs. See the Tubbing Policy section
for more information.